地理、人口、心理、行為等因素細分了酒店市場依據!
消費者市場細分的依據很多,造成消費需求特征多樣化的多有因素,都可視為市場分化的依據或標準,稱為細分變量。一般認為主要細分依據是地理因素、人口因素、心理因素和行為因素等四大類。
1.地理因素、、
以地理因素為依據來劃分市場,是一種傳統的市場細分。地理因素包括洲際、國別、區域、行政省市、城鄉、氣候條件和其他他理環境等一系列的具體變量。由于地理環境、氣候條件、社會風俗和文化傳統的影響,同一地區的消費者往往具有相似的消費需求,而不同地區的消費者在需求內容和特點上有明顯差異,如俗話所說的“一方水土養一方人”。生活在草原和山區、內陸和沿海、溫帶和寒帶、城市和鄉村的人們有各自不同的需求和偏好。不僅如此,處于不同地理環境中的消費者對企業多采取的營銷策略(如產品的設計、價格、分銷方式、廣告宣傳等)也會有不同的反應。例如,對同一種產品的廣告宣傳,城市消費者講究時代感,鄉村消費者重要的事實在、樸實。此外,
酒店市場營銷位置的不同往往引起某一產品的市場潛量和成本費用有所不同,企業應選擇那些自己能為之提供最好服務的、效益高的地理市場為目標市場。
2.人口因素
人口因素包括年齡、性別、收入、教育水平、家庭規模、宗教和種族等直接反映消費者自身特點的諸多因素。因為人口因素中所包含的這些變量來源于消費自身,而且較易測得,所以,人口因素一直是消費者市場細分的重要因素。
3.心理因素
消費者的心理因素是關于消費者自身的較深層次的因素,包括消費者的生活方式、個性等心理變量。在同一人口因素中可能蘊含完全不同的心理因素,或者如上例,同一人口因素(年齡)因心理變量而復雜。所以,市場細分在考慮單純的人口因素外,還要綜合考慮心理因素。
4.行為因素
所謂的行為因素是指和消費者購買行為習慣相關的一些變量,包括購買時機和頻率、追求的利益、使用情況和消費者對品牌的忠誠度等。
Geographic, demographic, psychological, behavioral factors such as breakdown of the hotel market basis!
The basis of the consumer market segmentation, resulting in a variety of characteristics of consumer demand for more factors can be considered as the basis of market differentiation, or standard, known as segmentation variables. Is generally believed that the main segments based on geographic factors, demographic factors, psychological factors and behavioral factors, four main categories.
Geographical factors,
Geographical factors as the basis to divide the market, is a traditional market segments. Geographical factors, including the Intercontinental, country, regional administrative provinces and cities, urban and rural areas, climatic conditions and his management environment, a series of specific variables. Due to the impact of the geographical environment, climatic conditions, social customs and cultural traditions, consumers in the same area tend to have similar consumer demand, while consumers demand content and features of different regions were significantly different, as the saying goes "party soil to support the party people ". Live in the grasslands and mountains inland and coastal, temperate and boreal, urban and rural people have different needs and preferences. Not only that, in different geographical environment in the consumer business to take a more marketing strategies (such as product design, price, distribution, advertising, etc.) will have different reactions. Advertising the same product, for example, urban consumers pay attention to contemporary, the important fact of the rural consumers, simple. In addition, the different market position often caused by a product's market potential and costs vary, enterprises should choose to provide them the best service, effective geographic market for the target market.
(2) demographic factors
Demographic factors including age, gender, income, education level, family size, religion and race and so many factors directly reflect the characteristics of the consumers themselves. These variables included demographic factors derived from the consumer, but more easily measured, so the demographic factors has been an important factor of the consumer market segments.
(3) psychological factors
Consumers of psychological factors on the consumers themselves deeper level factors, including the consumer's lifestyle, personality and other psychological variables. Contains a completely different psychological factors in the same demographic factors, or the example above, the same demographic factors (age) and complex psychological variables. Therefore, in considering the purely demographic factors, the market segmentation, but also considering the psychological factors.
(4) behavioral factors
The so-called behavioral factors and consumer purchase behavior-related variables, including the purchase of the timing and frequency, the pursuit of the interests of the situation and consumers' brand loyalty.