酒店領先品牌設計,酒店營銷有三種類型是哪些?
目前,酒店的營銷部門設置要有以下三種類型
1.按地理區域設置營銷部門
按照酒店客戶的地理區域來配置酒店銷售力量,是酒店營銷部門設置中使用得較為廣泛的一種形式。其特點是可委派銷售人員專門負責向某個地區范圍內所有顧客推銷酒店的全部產品。這樣可以減少銷售訪問的次數,把訪問里程縮小到最短,且不存在哪些顧客應包括在哪個銷售人員的職責范圍之內的爭議,以提高工作效率。這種形式要求銷售人員是多面手,必須了解酒店品牌設計的主要性與全部的產品和服務,并能夠熟練地與各種顧客打交道。
2.按產品和服務類別設置營銷部門
經營多種產品和服務的酒店常常按產品類別配置銷售力量。其最大優點是由于各自負責某類產品,銷售人員會具備豐富的產品知識。這樣便能增強其在此類產品中的競爭能力,并獲得較高水平的銷售額。銷售人員直接負責某種產品的銷售,還有助于開發此類產品,使酒店具備產品開發商的領先優勢。按產品設置營銷部門的缺點是費用開支較高,因為在同一地理區域內可能支付兩個或兩個以上銷售人員的推銷費用,如果溝通不當,容易造成幾個爭奪同一個客戶,使客戶感到不方便。
3.按細分市場設置酒店營銷部門
這種形式是以市場細分為基礎的,不同的銷售人員專門負責不同的顧客群體,這樣有利于酒店銷售人員與客戶建立長久的業務往來關系,且便于掌握該市場的需求和變化趨勢,這種形式適宜于都市中心的中型酒店使用。
現代酒店營銷部主要由銷售總監、銷售人員、團隊協調員等組成。
The hotel is a leading brand design, hotel marketing there are three types of what?
At present, the hotel's marketing department set up to have the following three types
Set up the marketing department by geographic region
In accordance with the geographical area of the hotel customers to configure the Hotel sales force is more widely used in the hotel marketing department set a form. May appoint a sales staff dedicated to all customers within an area to sell the hotel. This can reduce the number of visits by sales, access mileage reduced to the shortest, and do not exist to which customers should be included within the terms of reference in which the sales staff dispute, in order to improve work efficiency. This form requires the sales staff is versatile, must understand the hotel all the products and services, and able to deal with a variety of customers.
Product and service categories to set the marketing department
Operating a variety of products and services are often configured by product category sales force. Its biggest advantage is each responsible for certain types of products, the sales staff has a wealth of product knowledge. Thus enhance the competitiveness of such products, and a high level of sales. The sales staff directly responsible for sales of certain products, such products also help to develop the hotel with the leading edge of product developers. Products set the shortcomings of the marketing department to higher expenses in the same geographic area may pay the cost of two or more sales staff to sell, if the communication is inappropriate, likely to cause several compete for the same client, so that customers do not feel convenient.
Three market segments, setting the hotel marketing department
This form is based on market segmentation based on different sales personnel responsible for different customer groups, it is a good hotel sales staff and customers to establish long-term business relationship, and easy to grasp the market needs and trends, which forms suitable for medium-sized city center hotel.
The modern hotel marketing sales director, sales staff, the team coordinator.
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